Modify Your Membership

Park*

If your park location is not listed in this drop-down box above, please visit your local park’s website to cancel your membership.

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Don't See Your Park?

First Name*

Last Name*

Email Address*

Phone Number*

Name of Member*

Membership Number*

Do you have any additional memberships on your account that you would like to cancel?

Every individual member gets a unique member number, and we want to make sure you don't forget to list every number. Any memberships connected to your account that are not listed on this form will remain active and continue to be billed until they are cancelled, in accordance with your billing cycle.

Check here to modify another member

Additional Members to Modify

Name of Member

Membership Number

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Modify Membership Actions

Switch Your Membership

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Select Membership

Basic Membership

Play Every Day.

As a Basic Member you get:

2 hrs of jump time Mon-Fri
2 hours of jump time any time before 1pm on Sat + Sun
10% off Party Packages
30% off DEFY Merch
Cafe discounts
Access to Members-only events

Elite Membership

Our most popular membership

As an Elite Member you get:

Unlimited jump time Mon-Fri
2 hours of jump time any time before 1pm on Sat + Sun
15% off Party Packages + 3 free Guests
30% off DEFY Merch
Cafe discounts
Free admission to DEFY Nights + KidJump
Access to Members-only events

Premier Membership

Unlimited jumping

As a Premier Member you get:

Unlimited jump time Mon-Sun
25% off Party Packages + 5 free Guests
30% off DEFY Merch
Cafe discounts
Free admission to DEFY Nights + KidJump
Access to Members-only events
Free parent jumper

Elite Family Membership

Save with the whole family!

As an Elite Family Member you get:

Unlimited jump time Mon-Fri
2 hours of jump time any time before 1pm on Sat + Sun
15% off Party Packages + 3 free Guests
30% off DEFY Merch
Cafe discounts
Free admission to DEFY Nights + KidJump
Access to Members-only events

Let us know why you're cancelling

We promise it'll only take a minute

Reason for Cancellation

There is a change in my current circumstance (moving out of area, life occurrence, etc)

I unknowingly signed up for a membership

I was hoping for more value with my membership

I had a bad experience at the park

There is a seasonal change in activities for myself or my family

I did not use my membership enough

Other

We'd hate to see you leave! If you cancel, you'll lose your membership benefits at the end of your final billing period.

Unlimited jumping for less than a dollar per day

Memberships are the most affordable way to play. If you jump more than one time per month, your membership pays for itself!

Exclusive party discounts – you'll pay full price for your next party

You’ll no longer be able to take advantage of your exclusive party discount. Be sure to book your party before cancelling.

Serious FOMO

As a Member you’re part of an exclusive Flight Club. That means you’re the VIP and get first access to new attractions, special Members-Only events, discounts on food + beverages, plus admission to special weekend programming.

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Why Cancel Actions

We hear you

We'd love to make our memberships work for you. Would you be interested in any of the offers below?

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Final Membership Actions

Pause Membership

Sometimes you just need a break- you can keep your membership and pause payments for the next 30, 60, or 90 days. You won’t be able to use your membership during this time but pausing your membership will ensure your rate does not go up when you’re ready to jump back in!

Pause Your Membership

Sometimes you just need a break- you can keep your membership and pause payments for the next 30, 60, or 90 days. You won’t be able to use your membership during this time but pausing your membership will ensure your rate does not go up when you’re ready to jump back in!

How long should we pause your membership for?*

90 days

60 days

30 days

Members that signed up prior to 5/6 at our Peoria, AZ, Phoenix, AZ or Scottsdale, AZ locations can cancel their membership by filling out this form

Modify Your Membership

Switch Your Membership

Basic Membership

Play Every Day.

Elite Membership

Our most popular membership

Premier Membership

Unlimited jumping

Elite Family Membership

Save with the whole family!

Let us know why you're cancelling

We hear you

Pause Membership

Pause Your Membership

FIND A PARK.

Members that signed up prior to 5/6 at our Peoria, AZ, Phoenix, AZ or Scottsdale, AZ locations can cancel their membership by filling out this form

Modify Your Membership

Switch Your Membership

Basic Membership

Play Every Day.

Elite Membership

Our most popular membership

Premier Membership

Unlimited jumping

Elite Family Membership

Save with the whole family!

Let us know why you're cancelling

We hear you

Pause Membership

Pause Your Membership

Please select a park location to make sure you sign the correct waiver.