member portal

Get the most out of your Membership with our online Member Portal. 

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Hey Member, So Glad You’re Here!

You’ve already made the savvy choice to unlock VIP status and endless fun with your Membership (go you!).

So, let us introduce you to the online Member Portal where you can easily:

Reserve Jump Time
Upgrade or Manage Your Membership
Update Your Payment Info


How to Get Started:

STEP 1: Click the “Select Your Park” button and choose your location to go to the Member Portal.

STEP 2: Create an account using the phone number or email address you used when signing up for your Membership.

STEP 3: Click the ticket icon (on mobile) or “My Tickets” (on desktop) to view Memberships associated with your account. Click on each Membership to view details and manage.

STEP 4: Select “Redeem” to reserve jump time or select “Manage” to upgrade, update payment details or cancel.

Need Some Help? 

Click on the Chat Box in the bottom right corner to chat with one of our friendly team members Monday-Friday from 9am – 8pm EDT.